Return Policy

1. Overview

WHALKER sells digital courses through Whop. Because our products are digital goods delivered electronically, our return and refund policy is different from policies for physical products. This policy explains when refunds are available and how to request one.

2. General refund policy

All digital course sales are final. Once a course is purchased and access is granted, we do not offer refunds except where required by applicable law or where a specific promotional offer at the time of purchase expressly provides otherwise.

By completing a purchase, you acknowledge that digital course content is delivered immediately upon access being granted and that you lose the right of withdrawal once delivery begins, to the extent permitted by applicable law.

3. When a refund may be available

We may issue a refund in the following circumstances:

• Duplicate purchase: If you were charged twice for the same course, contact us within 14 days with proof of the duplicate charge.
• Technical failure: If you are unable to access a purchased course due to a verified technical issue on our end that cannot be resolved within 72 hours of your support request.
• Significant misrepresentation: If the course content materially differs from the description on the product page at the time of purchase and the issue cannot be resolved.
• Legal requirement: If you are entitled to a refund under the consumer-protection laws of your jurisdiction, we will honor those rights.

4. When a refund is not available

Refunds will not be issued for:

• Change of mind or buyer's remorse
• Failure to access or use the course after purchase (including not logging in or not completing the course)
• Course content you have already accessed, downloaded, or viewed
• Requests made more than 30 days after the purchase date, unless required by law
• Promotional or discounted purchases unless the promotion terms state otherwise

5. How to request a refund

To request a refund, send an email to support@whalker.shop with the following information:

• Your full name and the email address used for the purchase
• Order number or purchase confirmation details
• The reason for your refund request

Do not send credit card numbers, security codes, or other sensitive payment information by email.

6. Processing refunds

We will acknowledge your refund request within 2 business days. If your request is approved, the refund will be processed through Whop to the original payment method within 5–10 business days. Processing times may vary depending on your bank or card issuer.

If a refund is approved, your course access will be revoked at the same time.

7. Cancellations

If you wish to cancel an order before course access has been granted, contact us immediately at support@whalker.shop. We will do our best to process a cancellation before access is delivered. Once access has been granted, the sale is final and the refund terms above apply.

8. Payment disputes and chargebacks

If you experience an issue with a purchase, please contact us first so we can resolve it. Initiating a chargeback or payment dispute without first contacting us may result in temporary suspension of course access while the dispute is under review. We are committed to resolving issues fairly and promptly.

9. Changes to this policy

We may update this Return Policy from time to time. The policy in effect at the time of your purchase applies to that purchase. Changes to this policy do not apply retroactively to prior purchases.

10. Contact

For refund requests or questions about this policy, contact us at: